Printer Equipment Servicing and Repairs
DynaCharge Laser has a full service depot facility as well as mobile technicians who can provide on-site printer service and printer repairs for any problem you may encounter.
Authorized service centre
DynaCharge Laser is an authorized service center for: HP, Xerox, Lexmark and Okidata. We provide manufacturer authorized warranty and post-warranty service for most of the printers that we sell. Our technicians have been trained extensively and certified by the printer manufacturers: Each technician has received training for monochrome and color laser printers, faxes, and multipurpose equipment.
Post-warranty printer service plans
We offer a wide range of post-warranty printer service plans to meet your organization's needs:
Time and Materials Service - As required servicing, either on-site or depot. Typically, next day response time to service requests. All time and materials are billable to the customer. Included in every service call is the travel fee, cleaning, labour, parts are extra.
• Preventive maintenance program
• On-site preventive maintenance by a certified technician;
• Clean the printer inside and out.
• Effect minor printer repairs.
• Recondition printer pick up rollers and paper transport assembly.
• Detailed report on the status of your equipment
A flat monthly, quarterly or annual charge provides for all parts and labor that may be required to keep your printer in excellent working condition. PM-13 & Just Add Paper contracts are available.
• Prevent –13 program:
• Our standard printer warranty coverage, which includes all parts & labor (may or may not include maintenance kits), charged per printer.
• Just add paper program:
• This is our all-inclusive contract, which includes for the price of a toner cartridge per printer the toner cartridges, part & labor.
Benefits of the program
• Helps keep your printers in good working condition
• Keeps printing budgets under control
• Reduces expenses (I.T. labour, parts & service, cleanings)
• Choice of a 4 hour response or 24 hour response
• Better control over printing issues & repairs.
• Free phone support
Our goal is to extend equipment life in order to reduce unnecessary waste from entering our environment.
For more than 20 years, we have been offering reconditioned & new OEM parts for printers & MFP’s right across Canada. All reconditioned parts we honor with the same guarantee as an OEM.
If you need printers serviced or repaired, please contact us.